Shipping Policy

DoubleTap Sports normally ships via Canada Post but can ship through Purolator, UPS or FedEx. If one of these methods is selected please note that extra fees may be incurred by the customer. We will attempt to provide you with an estimate for UPGRADED couriers, and a response with a approval is required before we proceed.

PLEASE NOTE: Shipping charges are added at the time the product is actualy shipped and total weight is known. At NO time is the shipping included.

Standard Canada Post Insurance is $100. Should you require extra, please let us know at time of ordering. IF YOU DO NOT PURCHASE ADDITIONAL INSURANCE, WE CANNOT CLAIM MORE THAN $100 ON YOUR BEHALF, AND CANNOT REFUND YOU FOR YOUR LOST/NOT DELIVERED/DAMAGED ITEMS!

DoubleTap Sports Inc. is not responible for errors in shipping, lost, missing, damaged or stolen packages and CANNOT guarantee delivery dates. This is the sole responsibility of Canada Post (or upgraded courier). We cannot control unforseen events or errors once your package has left our facility.

It is essential that you verify all information is correct in your order prior to shipping. Address that are incorrect MAY be corrected by the Canada Post (or upgraded carrier), but is typically sent back to our facility. Address errors sucha s postal codes cannot be corrected once the item has left our facility. If the error results in items sent back to DoubleTap Sports Inc. due to incorrect imput by a customer, they will incur additional shipping charges to ship items to the corrected
address.

Shipping Brass, Projectiles or Targets:

Brass and Projectiles can be shipped via expedited or xpresspost via Canada Post. It can also be shipped using a courier, or upgraded carrier. Due to the weight/size of these items, shipping can be expensive. If you would like a shipping quote prior to purchase or send, please contact us, or add it in the comments of your order, and we will provide you with a shipping quote prior to sending them item. If no request or note is made, a shipping cost will be added to your order, for which the customer is wholly resposnsisble for. If several boxes/types/bundles are ordered, the order may be divided into two or more parcels, due to weight/size limitations as outlined by the shipping carriers. Additional shipping costs may apply.  If you would like to use a carrier besides Canada Post to ship, please contact us of add it the comments of your order. Brass and Projectile quantities are determined by weight from the maufacturer. Quantities listed on packaging, and on our website are approximate. 

Shipping Powder:

We are unable to ship powder at this time, and have the option for pick up only from our Mississauga location. We are working on shipping via courier at this time, and will hopefully be able to provide customers with this service in the near future.

For Firearms in Canada
Please call, fax or email the following info:

    Firearms licence number (PAL)
    Expiry date
    Full address and telephone number

Shipping Errors

DoubleTap Sports strives to be error free but sometimes accidents do happen. If it does, please contact us immediately. We will do our best to remedy the situation. The item returned must be unused and still in the original packaging or extra fees may be incurred.

If there is an error in shipment such as the incorrect product being shipped, please contact us immediately by telephone, letter or email. We will reship the correct product at no additional charge to you, if we have made the error. Should the product not be returned new, unused and in the original packaging charges will be incurred. For items sent back to us, or sent to the wrong address due to customer or Canada Post (or upgraded carrier) error will be re-shipped at customer's expense. We send customers their Canada Post (or upgraded carrier) tracking number and expect packages to be delivered in a timely manner. We do our best to ensure speedy delivery, but are not responible for errors in shipping, lost, missing, damaged or stolen packages and CANNOT guarantee delivery dates. This is the sole responsibility of Canada Post (or upgraded courier) and while rare, shipping issues do occur.  We cannot control unforseen events or errors once your package has left our facility. DoubleTap Sports cannot provide you an immediate refund for lost, missing or damaged items. We will create a service ticket, and monitor the situation on your behalf, as the sender, and do our best to keep you informed. This time frame is determined by the carrier, not by DoubleTap Sports Inc. We must wait until the conclusion of the investigation to determine what, if any refund is applicable, particularly in cases where additional insurance was not purchased.

International Shipping

We reserve the right to correct shipping methods and costs for what is appropriate to your order and destination. We are not responsible for issues with customs in your country, it is your responsibility to ensure your order is not subject to legal restrictions and your responsibility to communicate with your customs agency, and incur any fees or duty.

Administration