Return Policy

If you experience a defect with any item you have purchases, please contact us, and we will advise if the item is warrantied by the manufacturere. If there is a manufacturer defect then the manufacturer warranties the product. If DoubleTap Sports is the manufacturer, it will be warrantied accordingly. If the item is new, and arrives damaged/missing parts, please contact us with 7 days of receiving the item, and we will do our best to remedy the situation.

If there is an error in shipment such as the incorrect product being shipped, please contact us immediately by telephone, letter or email. We will reship the correct product at no additional charge to you, if we have made the error. Should the product not be returned new, unused and in the original packaging charges will be incurred. For items sent back to us, or sent to the wrong address due to customer or Canada Post (or upgraded carrier) error will be re-shipped at customer's expense. We do our best to ensure speedy delivery, but are not responible for errors in shipping or cannot guarantee delivery dates. We send customers their Canada Post (or upgraded carrier) tracking number and expect packages to be delivereed in a timely manner. However we cannot control unforseen events or errors once your package has left our offices.

If you wish to return a product for any other reason we will assess each return on a case by case basis and the outcome is subject to our discretion. We MAY provide store credit/refund, as long as the item is returned new, unused and in the original packaging. If the product is not returned in resale condition, charges will be incurred .

Returns may be subject to a minimum 25% restocking fee.

All applicable duties and taxes will be paid by the package recipient on International shipments.

Administration